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Channel: Edison Go Tan – Globe Telecom Quick Guide (Philippines)
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How to use Share a Load

Just text the amount and send it to 2+917xxxxxxx. ex. Text 50 to 2917xxxxxxx Replace x with the number of the recipient. *You can only send upto 150 pesos.

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How to check for Pre-paid Balance

Call 222 and wait for the text message containing your load balance. You will be charged 1 peso for this. Text BAL to 222. This is the free way to check for balance.

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How to activate or extend Pre-paid Roaming

To activate Just text GROAM ON [Start Date] [No. of Days] and send to 2884. To extend Just text GROAM EXTEND [no. of days] and send to 2884.

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How to Get Globe menu (Quick Option) anytime to see all options and promos?

On your phone, press *143# then press the Call button.

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How to get back your lost Pre-paid number or sim?

Make sure that you have the original card of your sim. Prepare an affidavit of lost and submit it to any Globe Business Center. New sim card would cost you P40. You would get a new pre-paid sim card...

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How to Stop Globe From Deducting (Eating) My Load

SurfAlert is automatically turned on starting January 2021 for all Globe subscribers. You should receive an SMS message once your device automatically tried to use your data to connect to the internet...

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How to Get a Landline via Globe (SUPERDUO)?

Globe Super Duo provides unlimited calls to Globe / TM and landline numbers based on the area selected. You will also have a new landline number that anybody can use to call you. The Duo doesn’t work...

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How to Get your Phone Replaced or Fixed via Gadget Care

Globe offers Gadget Care for minimum monthly amount. You can call +632 77565400 for any accidental claims to your mobile phone unit anytime if you are subscribed. *Updated as of September 2021.

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GCash Card Suddenly Not Working

You might encounter that your GCash Card is not working or is being declined when used in any payment terminals. It is because GCash Card is now requiring 6 digit pin starting September 17, 2021...

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Does GOMO load and sim expire?

The answer is yes and no…. Yes because when you buy the load, the data allocation don’t expire but you need to load at least once a year for your sim to be active. *Updated as of February 2022

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